The collaborative protection journey of Kai people
The team's collaboration and attention to detail build quality: The collaborative protection journey of Kai people
1/11/20261 min read


"Every batch of products that leaves the factory qualified is the result of team collaboration." This is a phrase often said by Lao Zhou, the production workshop director of Kaiyichen. In Kaiyichen, the 192-employee team operates like a precisely functioning gear, from research and development to production, from quality control to service, using collaboration and perseverance to build a quality defense line. This is also the core secret that has enabled the company to win market trust over the years.
Last summer, an e-commerce client urgently sought help: the breakage rate of their new glassware during transportation was persistently high, and they urgently needed custom-made shock-absorbing packaging, with a requirement to present samples within three days. Upon receiving the request, the company immediately activated the cross-departmental collaboration mechanism - Xiao Li from the R&D team worked through the night to study the product dimensions and protection requirements, and combined with 46 patented technologies, came up with three shock-absorbing solutions by the early hours of the morning; Lao Wang from the production team voluntarily adjusted the production schedule and reserved the production line for sample making; the quality control team followed up throughout the process, repeatedly testing the shock-absorbing performance and compressive strength of the samples. In the end, the samples were delivered in just two days. After testing by the client, the breakage rate dropped below 0.5%, and a long-term cooperation was successfully established.
Such collaborative scenes play out every day at Kaiyichen. To enhance the professional capabilities of the team, the company has established a complete training system, regularly holding skills competitions and case sharing sessions, allowing employees from different positions to learn from each other and complement each other's shortcomings. The R&D team and the production team maintain regular communication, quickly converting technological innovation achievements into production efficiency; the quality control team delves into the front line of the workshop, integrating quality requirements into every production stage. It is precisely this spirit of "thinking and working together" that has enabled Kaiyichen's product quality to remain consistently stable and its annual output value to grow steadily.
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